Strategically Positioned for Your Success

London Medway is strategically positioned to be your preferred consolidation point for bringing paper into the UK. Our extensive facilities, specialised equipment, and prime location make us the ideal partner in this dynamic logistics landscape.

Our strategic location at the mouth of the River Thames is just the beginning of what sets us apart. This prime position means fewer bottlenecks and reduced waiting times compared to ports further downstream. For you, this translates to more predictable delivery schedules and easier stock management – critical factors in meeting your customers' expectations for fast, reliable delivery.

Purpose-Built for Paper

We've invested heavily in creating a paper-friendly ecosystem within our port.

Our specialised storage facilities are purpose-built to handle paper products, ensuring your goods are protected from the moment they arrive until they're ready for distribution. With direct shipping routes from major paper-producing regions, including a dedicated weekly service from Finland, we're continuously expanding our connections to serve you better.

  • 94,235² of specialised paper storage facilities
  • 450,000 tonnes of paper products handled each year
  • Dedicated paper operational teams with specialist knowledge of paper handling.
  • Safe and efficient movement of your products with Bolzoni Auramo paper clamps and multi-pallet handlers
  • Bespoke stock management systems, utilising EDI links such as PapiNET to integrate with your own systems

A Shared Future

The paper industry is changing, and so are we. We are extending our RORO berth capacity, set to be operational in 2025 which will significantly increase our capacity to welcome even more shipments. This investment reflects our commitment to growing alongside you and adapting to the industry's evolving needs.

Sustainability is more than a buzzword for us – it's a core part of our strategy. Our commitment to achieving Net Zero by 2040 aligns with the increasing pressure you face to reduce carbon footprints across the supply chain. We're eager to collaborate with you on initiatives that can make a real difference in reducing CO2 emissions throughout the logistics process.

Blog from Tony Baxter, Business Unit Manager for London Medway 

At Peel Ports, we are extremely proud to offer the best facilities, as well as comprehensive services, for our paper and RDF products customers. With vessels arriving at our Medway port from Eastern Europe and Canada, our operations can handle and store more than 500,000 tonnes of paper annually, which is a true testament to our expertise and capabilities in this area.

As Business Unit Manager (Paper and RDF Terminals) for the Peel Ports London Medway cluster, I have seen this service offering develop enormously in recent years. There have been times when critical challenges, requiring reactive solutions for customers who need robust supply chain solutions, have occurred but our experienced team has always handled them efficiently and promptly. 

My goal is to alleviate these issues for our customers and develop long-term market-leading solutions. We are using the unique geographic and technological benefits that London Medway offers to achieve this, as well as our in-house team of operatives or ITSSAR, accredited operators, who help to ensure first-class quality in our handling procedures.

For example, a previous obstacle centred on delivery demand disruption caused by the availability of HGV drivers. However, London Medway was able to pivot to rise to this challenge, introducing ‘pre-loading’ services, enabling us to load multiple trailers with goods and park them up, ready for the haulier driver’s arrival. 

This added-value service, along with our recent investment of circa £200,000, creating ten new loading doors and technology upgrades, has improved our planning and loading performances throughout our operations at London Medway. This directly benefits all of our customers but has been particularly useful for our paper and RDF offerings.

As a key strategic location, London Medway provides unrivalled connectivity to London, the South West and the Midlands. The port includes 75,000m2 of warehouse space, which supports our commitment to delivering port-centric strategies for our Paper and RDF customers, while our terminals can load goods into and from containers, ready for onward transport. 

This makes the entire end-to-end process very efficient for our customers, who are already reaping the benefits of the enhanced service offering and investments. For example, hauliers arriving at London Medway for paper Products can expect an average “gate in to gate out” time of 50 minutes. 

At present, 33% of loads for Norske Skog, a Norwegian paper company, are pre-loaded and this benefit is being rolled out throughout our operation to our other customers. 

At a time when the UK is facing a shortfall of haulier drivers, along with the impact of the pandemic, our clients are looking to us to play a part in reducing indirect activity. This supports a faster turn-around on-site to meet the demands of the customer and ensure goods are with the receiver on time. 

As with every investment we make, the needs of our port-users are at the heart of every decision. This approach to logistics means we tailor solutions to individual needs and our recent investments open up new opportunities for existing and new customers in the paper and RDF sectors.

By working with our customers, we understand their requirements and using our strategic network of ports and terminals across the UK we can create forward-thinking solutions, which improve efficiencies and adds value to their supply chain.